Help Centre

How does HelloFresh work?

• Are you trying to contact customer care?
• So, what is HelloFresh?

Do I need to subscribe to get a box?

• Is HelloFresh a subscription service?
• Is there a minimum subscription length?

Ingredients

• Where do you source your produce?
• Are the ingredients organic?

Reduce, re-use, recycle

• What am I supposed to do with the packaging?
• Why do you use so much packaging?
• What are you doing to reduce waste?

The Referral Program

• How does the Refer a Friend program work?
• Can I send free boxes to my friends and family?
• Where can I find my referral code?